Terms of Service - palaceofpossibilities.com

Effective date: Januari 1, 2026

​

These Terms of Service (“Terms”) govern your access to and use of PalaceOfPossibilities.com (the “Website”) and any related services, content, memberships, newsletters, and other offerings made available through the Website (collectively, the “Services”).

​

In these Terms, “PoP,” “we,” “us,” or “our” refers to the operator of the Website and Services. “You” or “your” refers to you as a user of the Website and/or Services.

By accessing or using the Website or Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy and Cookie Policy, which are incorporated by reference. If you do not agree, you must not use the Website or Services.

​

1. About PoP and contact details

​

PoP is operated by:
Legal entity name: Novet International
Registered address: Alpert van Metzhof 5, 1065AP Amsterdam, the Netherlands
Chamber of Commerce (KvK) number: 34121705
VAT number: NL001373089B72
Contact: via the Website contact form

 

2. Changes to these Terms

​

We may update these Terms from time to time, for example due to changes in the Services, law, or security requirements. The most current version will be published on the Website with an updated effective date.

 

If changes are material, we will take reasonable steps to notify members (for example by email or a notice on the Website). Continued use of the Website or Services after changes take effect means you accept the updated Terms.

 

3. Eligibility and accounts

​

You must be at least 18 years old (or the age of legal majority in your country) to create an account or purchase a membership, unless a parent or guardian provides consent where allowed by law.

​

If you create an account, you agree to provide accurate, current information and to keep it updated. You are responsible for maintaining the confidentiality of your login details and for all activity under your account. Notify us promptly if you suspect unauthorized access.

​

We may suspend or terminate access if we reasonably believe your account is being used fraudulently, unlawfully, or in breach of these Terms.

 

4. Health and medical disclaimer

​

The Website and Services provide educational information about EFT-related approaches and related topics. They are not medical, psychological, or healthcare services and are not a substitute for professional diagnosis, treatment, or advice.

 

If you have a medical or mental health condition or believe you may have one, consult a qualified healthcare professional. Do not delay seeking professional help because of something you read or view on the Website.

 

Any examples, demonstrations, or discussions are for educational purposes only. Results vary from person to person and are not guaranteed.

 

5. The role of Gabriëlle Rutten and other presenters

References to the founder, lead trainer, presenter, or author on the Website refer to Gabriëlle Rutten and any other presenters as indicated on the Website. The Services may include content created at different times and in different formats. Unless explicitly stated otherwise, content is provided “as is” for educational purposes.

 

6. Memberships, paid content, and payments

 

6.1 Purchases and access
Some Services require payment, such as memberships and paid educational content. Prices, included features, and access conditions are displayed on the Website at the time of purchase.

Upon successful payment, access to the purchased digital content and/or membership area is provided immediately.

Unless stated otherwise on the purchase page, membership provides access to the member area and the included digital library for as long as the Website and member platform remain operational and PoP continues to make that content available online.

Because online services depend on technology, infrastructure, and third-party providers, PoP cannot guarantee that the Website or any specific content will remain available indefinitely. However, it is PoP’s intention to maintain the Website and member platform long term. If PoP decides to permanently discontinue the member platform, reasonable advance notice will be provided where possible.

6.2 Changes to the content library
The member library may evolve over time. Content may be added, updated, reorganized, or removed for reasons such as improvements, legal requirements, licensing, or technical constraints. Where reasonably possible, PoP will avoid changes that materially reduce the overall value of what you purchased. Nothing in this section limits any mandatory consumer rights under applicable law.

6.3 Payment processing
Payments are processed through third-party payment providers. PoP does not store full payment card details. Your use of payment services is subject to the terms and policies of the relevant payment provider.

6.4 Taxes and currency
Prices are shown in the currency stated on the Website. Any applicable taxes will be added where required by law and shown during checkout.

6.5 No recurring fees unless clearly stated
If a product or service includes recurring charges, this will be clearly disclosed before purchase. Otherwise, purchases are one-time payments.

6.6 Suspension for non-payment or chargebacks
If a payment fails, is reversed, or is charged back, PoP may temporarily suspend access while the issue is resolved.

 

7. Right of withdrawal, refunds, and cancellation (EU/Dutch consumer rules)

 

7.1 Statutory right of withdrawal
This section applies if you are a consumer in the EU/EEA, the United Kingdom, or another jurisdiction that grants statutory withdrawal rights for distance contracts.

Where such statutory withdrawal rights apply, you generally have the right to withdraw from your purchase within the legally applicable period without giving a reason, even though access to the digital content or membership is provided immediately.

Exercising a statutory right of withdrawal within the applicable period will result in termination of access and a refund in accordance with applicable law.

7.2 Immediate access without waiver of rights
PoP provides immediate access to digital content and memberships after purchase. Providing immediate access does not require you to waive any statutory withdrawal rights. No waiver of withdrawal rights is requested or required at checkout.

7.3 30-day money-back guarantee
In addition to any statutory rights that may apply, PoP offers a voluntary 30-day money-back guarantee on memberships and eligible digital content, unless otherwise stated on the purchase page.

If you are not satisfied, you may request a refund within 30 days of purchase by contacting PoP via the Website contact form. Upon approval, access to the content or membership will be terminated and the purchase amount will be refunded using the original payment method.

This money-back guarantee is offered as an additional service and does not limit, replace, or affect any mandatory consumer rights under applicable law.

7.4 Refund processing
Approved refunds will be processed within a reasonable time and in accordance with applicable legal requirements, using the original payment method unless otherwise agreed.

7.5 Exceptions and abuse prevention
The 30-day money-back guarantee does not apply where explicitly excluded on the purchase page, or where PoP reasonably determines that the refund policy is being abused. This does not affect any statutory rights that cannot be excluded by law.

 

8. License and permitted use

 

Subject to your compliance with these Terms, PoP grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Website and Services for your own personal, non-commercial use.

You may not copy, reproduce, distribute, sell, rent, sublicense, publicly display, publicly perform, or create derivative works from any part of the Website or Services unless PoP has given you prior written permission or such use is permitted by mandatory law.

 

9. Intellectual property

 

All content on the Website and within the Services, including text, videos, audio, graphics, logos, design elements, training materials, and compilation/structure, is owned by PoP or used under license, and is protected by intellectual property laws.

 

“Official EFT,” “Gold Standard EFT,” and related names or marks may be trademarks. Nothing in these Terms grants you any rights to use PoP’s trademarks without prior written permission.

 

10. User content (if applicable)

 

If the Website allows you to submit content, you remain the owner of your content. You grant PoP a worldwide, royalty-free, non-exclusive license to use and display that content as needed to operate, maintain, and improve the Services and to moderate or enforce these Terms.

 

You agree not to submit unlawful, abusive, harassing, hateful, violent, discriminatory, obscene, privacy-invasive, infringing, or malicious content. We may remove user content or restrict access when we reasonably believe it violates these Terms or applicable law.

 

11. Prohibited uses

 

You may not:
– attempt to gain unauthorized access to the Website, accounts, or systems
– interfere with security features or probe vulnerabilities
– scrape, harvest, or collect data about other users
– use automated tools in ways that harm performance
– upload malware, send spam, or distribute harmful code
– circumvent paywalls or access restrictions
– share your paid account access outside permitted use, unless explicitly allowed in writing

 

12. Third-party services and links

 

The Website may include links to third-party websites or embedded content (such as video platforms). PoP does not control these third parties and is not responsible for their content, availability, or policies.

 

13. Cookies

 

PoP uses cookies and similar technologies as described in our Cookie Policy. Where required by Dutch/EU law, non-essential cookies are placed only with consent.

 

14. Availability, changes, and discontinuation

 

We aim to keep the Website available and secure, but we do not guarantee uninterrupted access. We may modify, suspend, or discontinue parts of the Website or Services for maintenance, security, legal compliance, or operational reasons.

 

If you have purchased access to paid Services, we will act reasonably and in accordance with applicable law if changes materially reduce what you purchased. Nothing in this section limits mandatory consumer rights.

 

15. Disclaimer of warranties

 

To the maximum extent permitted by applicable law, the Website and Services are provided “as is” and “as available.” We do not guarantee that the Services will be error-free, uninterrupted, or meet your specific expectations.

 

16. Limitation of liability

 

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted under Dutch law, EU/EEA law, UK law, or other applicable mandatory consumer protection laws.

To the maximum extent permitted by applicable law, PoP shall not be liable for indirect or consequential damages, loss of data, loss of profits, or decisions made based on educational content provided through the Website.

Where PoP is found liable, PoP’s total liability shall be limited to the amount you paid to PoP for the specific paid Service in the 12 months preceding the event giving rise to the claim, unless a higher liability is required by mandatory law.

 

17. Indemnification

 

To the extent permitted by law, you agree to indemnify and hold PoP harmless from claims and costs arising out of your unlawful use of the Website or breach of these Terms, including infringement of third-party rights.

 

18. Termination

 

You may stop using the Website at any time and may request account closure via the contact form. We may suspend or terminate access if we reasonably believe you breached these Terms or used the Services unlawfully.

 

Upon termination, your license ends. Sections intended to survive termination will continue to apply.

 

19. Complaints and dispute resolution

 

If you have a complaint, contact us via the Website contact form. We will try to resolve issues promptly and fairly.

​

If you are a consumer in the EU, you may also be entitled to use an out-of-court dispute resolution process where applicable.

 

20. Governing law and jurisdiction

 

These Terms are governed by the laws of the Netherlands, excluding conflict-of-law rules to the extent permitted.

 

Any dispute that cannot be resolved amicably will be submitted to the competent court in the Netherlands. If you are a consumer, you may also have the right to bring a claim in the courts of your place of residence within the EU where mandatory law provides.

 

21. Severability

 

If any part of these Terms is held invalid or unenforceable, the remaining provisions remain in effect. The invalid provision will be replaced by a valid one that most closely matches the intent.

 

22. Entire agreement

 

These Terms, together with the Privacy Policy and Cookie Policy, form the entire agreement between you and PoP regarding your use of the Website and Services, unless separate written terms apply to a specific purchase or service.